“Do more with less.” “Leverage our investments.” “Execute the strategy.” These are the comments we hear from our clients every day.
Following a decade of extensive investment into data consolidation efforts across PACS, VNAs, EHRs, and other IT systems, healthcare providers are hyper-focused to make the most of these investments and bring their vision to reality. With a consolidated set of vendor solutions, health systems seek to drive user adoption, demonstrate their clinical value, and improve the delivery of patient care – all in alignment with a broader strategy.
The result of these efforts is emerging. Healthcare providers are consolidating clinical workflows across fewer applications, thereby reducing the number of data repositories and IT systems to maintain. However, while consolidation efforts have simplified application/system management, achieving interoperability among/across IT environments remains complex, prompting internal discussion among imaging teams around necessary skillsets and improved resource scalability. This evolution has led to an increased demand for expertise in workflow optimization across clinical, operational, and system workflows and the ability to implement the right changes as part of the broader strategy: do more with less and leverage our investments. To deliver on the needs of our clients – achieving greater outcomes with fewer IT systems – Paragon Consulting Partners recognized that the ability to measure and monitor the impact of this transformation is critical to the success of our clients and their ability to deliver the best possible care.
Strings by Paragon is a first-of-its-kind data analytics platform. Designed to aggregate, measure and monitor user and application workflows, it was created to support our clients’ needs by filling a critical gap in performance monitoring and operation analytics. Most healthcare providers have no shortage of application performance monitoring (APM) solutions, but identifying infrastructure spikes and the ability to monitor system performance counters isn’t enough. Users don’t just need to know that there was a CPU spike at a given date and time, they need to understand why it occurred in the first place and trace it back to its origin so they can act on it. Strings by Paragon offers a more holistic and comprehensive approach to monitoring system health and operations. It was designed to understand both the utilization and tendencies of clinical users, the solutions they use, and the equipment that supports them, and to then correlate those data elements to system infrastructure. To accomplish this, data needs to be pulled from across disparate systems and applications. Data analytics from a single information system, PACS, or VNA, is not enough to form a complete end-to-end picture of application and clinical workflows. When data is dynamically banded across application data elements we can begin to understand the true end-user experience and the impact an infrastructure bottleneck has on the user’s ability to deliver the best possible care.
Today our clients can measure and monitor application and user workflows to clear a daily load of studies, to identify the most optimal click pattern, and to reduce burnout and improve efficiency. Our clients better understand modality utilization, the various stages of turnaround time, and can justify where investment may improve clinical access and care. Today, we are enabling our clients to do more with less, make the most of their consolidation efforts, and execute the strategies they have worked tirelessly to design. With a unique ability to extract meaningful information from a sea of data, Strings by Paragon is simplifying the management of complex multi-vendor technology ecosystems and enabling an actionable approach to performance.
Interested in how Strings by Paragon actually does it? Subscribe to our blog to learn more about what’s under the hood in our next instalment: The How: The Magic Behind Strings by Paragon.